How to Order

How to Order Online

Step 1

Select the product you wish to buy by searching or browsing the product categories and placing it in your shopping cart.

Step 2

Click checkout and follow the easy step-by-step process.

Step 3

If you are a returning customer, sign into your account using your email and password. If you're a new customer, complete the simple “new account sign up” process.

Step 4

You can pay online using your Visa or Mastercard, or select PayPal to pay using your PayPal account, Amex or Discover Card.

How to Enter a Coupon Code

I have a coupon code, how do I use it?

If you have a valid coupon code, you can enter it in the coupon code box on the shopping cart page to receive your discount.

Step 1

Add your chosen products to your shopping cart.

Step 2

On the shopping cart page, open the “Apply Discount Code” section and enter your coupon code.

Step 3

Click the “Apply Discount” button and your discount will automatically be applied to your order.

How to Order by Phone

Simply call one of our customer care specialists on 1300 VETSHOP (1300 838 746) from 9am to 5pm Monday to Friday AEST and they will be pleased to place your order for you.

If you have any problems ordering, you can call us on 1300 VETSHOP or email [email protected] .

Our customer care centre is open from 9:00 am to 5:00 pm Monday to Friday AEST.

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VetShopAustralia

Trusted parasite prevention, pet food, treats and everyday essentials for Aussie pet owners.


Get $10 off your first order.*

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*Minimum spend $100. Coupon code is one use only.